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Pt session2/17/2024 ![]() Take time to explain to your prospect the flow of how the first session will unfold. The first session is an information-gathering session. Make proper eye contact and use a firm handshake.Have all your “equipment” ready – clipboard, paperwork, assessment equipment.Be lively, bright, and energetic from the beginning. ![]() ![]() WOW the client with your professionalism and enthusiasm.Still, it is a lot to expect this to happen in the first meeting with a new prospective client. This might happen, but only if time permits and if there are no limitations requiring clearance. It might be wise to explain the process to new clients, who tend to arrive with the intention of exercising during the first meeting. The main focus of the appointment is to determine their GOALS and the MOTIVES behind their goals. Both the trainer and the client will receive valuable information vital to achieving results. Look at the appointment as an INFORMATION GATHERING SESSION. This should be the focus of the first session, finding the motives behind the client’s goal (what they NEED – this is found by asking detailed questions) and connecting them to the BENEFITS of YOU (telling the client how you will fulfill those needs). People don’t buy features they buy the benefits that those features give to them. Ineffective: (most common) Focusing on goals (wants) and featuresĮffective: Focusing on motives (needs) and connecting them to benefits You need to be able to find out detailed goals to “paint the picture ” of your ability to fulfill their needs. It is better to find out the motives behind their goals – what being “toned up” will do to benefit their life. Go beyond “tone up” to the measurable description of what “tone up” will look like for the client. Many trainers will accept “tone-up” as a goal and move on to the next question. They contribute to the performance and the well-being of the client thus we have to know more about them and keep them operating in the background of our mindset or approach if we are to make proper use of their application. You will also want to ask questions about stress management skills, the level of intensity tied to their concentration, or even the approach used for setting challenging – but at the same time – realistic goals – these are all psychological characteristics.įor most clients, these can be learned and developed. A new client will sit across during the initial assessment and when asked about their goals will answer superficially (no details that really tell the story). Much of the time, less successful trainers will only cover goals superficially. You are NOT equal teammates, you are the fitness professional and the TEAM CAPTAIN!!! The trainer is the captain of the team and is in charge, teaching the basics from a position of authority. You’ve already done the health screening, fitness assessments, and all the other pre-workout rituals. Remember! Getting your client to their goals is a team effort – you and your client.
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